Shipping & Tracking Information
- Free Shipping: At RejuvaKnee, we are pleased to offer FREE standard shipping on all orders.
- Order Tracking: Every order includes a tracking link and number. Once your order dispatches, we will email you the tracking details. Please allow up to 48 hours for the tracking link to update with live updates.
- Track Your Order: [Track your package here]
Taxes & Customs Duties
International orders may be subject to import taxes, duties, or customs fees upon arrival in the destination country. These additional fees are the responsibility of the customer. For specific rates, please consult your local customs office.
Lost, Damaged, or Stolen Packages
We thoroughly inspect every item before dispatch to ensure quality. While RejuvaKnee is not directly responsible for carrier delays, lost shipments, or damage caused during transit, we are always here to help you resolve issues.
- Damaged or Lost Items: Please file a claim directly with the shipping carrier. Afterwards, reach out to us at [email protected] so we can assist you with the process.
- Stolen Packages / Incorrect Addresses: Please double-check your shipping address at checkout, as RejuvaKnee cannot be held liable for incorrect details entered by the customer or packages stolen after confirmed delivery.
Need Help?
Have questions about your order? Contact our support team at [email protected].